Do you test on animals?
Beauty Loom Canada is committed to being cruelty-free. This means that we never test our products on animals, and only work with suppliers that uphold the same standards.
Are your products gluten-free?
We cannot guarantee that all products were produced in an allergen-free environment. You can find all of our ingredients listed at the bottom of each product page.
How can I find out more information about a product?
You can learn all about our products on their individual product pages. If you have any additional questions, send us an email at [email protected]. We’d love to hear from you!
Will my product melt/dry/freeze/expire/etc.?
If the product is subjected to excessive heat or cold for short periods of time, it won’t impact the product’s efficacy. It is generally recommended that our products be used within 1 year after opening for best product quality.
When will my order arrive?
We are known for extremely quick deliveries, usually within 3 to 10 business days in Canada (location depending). USA orders are generally delivered within 3 to 5 business days. Sometimes US customs holds orders, which could cause a delay. For more information about the delivery of your order, check out our Shipping page.
When will my credit card be charged?
Your credit card will be charged as soon as your order is accepted and processed.
What forms of payment do you accept?
We accept a wide variety of payment forms such as Visa, Mastercard, American Express.